Disgusting service

I am so done with Standard Bank! Misplaced my bank card 2 days ago and called in immediately to block it. When I got through to the call centre I advised the agent that my card was lost and I needed to block it, also stressed to her that she should not place an order for another card to be delivered to the branch as I don't have time to go in right now but I will make time over the next few weeks to go in and get it sorted. All was well until I attempted to use my cellphone banking app yesterday, I had just been paid and needed to do a few EFTs to settle my bills/living expenses. Apparently, with Standard Bank if your bank card has been lost or damaged, your whole banking account gets blocked. You will not access to doing EFTs, money transfers, cash sends etc. I immediately called the customer service centre last when I discovered this and was advised by the agent there's nothing they can do, she then transferred me to her manager who advised the exact same thing, once your card is blocked you won't have access to your bank until you go into the branch. I work long, odd hours and days so I am unable to go into the bank for the next 2 weeks. This means standard bank will not give me access to MY money until they see fit! Forgetting the fact that's its month end and we have bills, rent, utilities to pay, kids to feed and stuff to take care of. Was this mentioned to me when I had called in to block my card and specified that I don't have time to go to the branch, I would've actually never blocked it at all until I had time to go to the branch. Now how does 1 survive with not a cent for the next 2weeks?! When I do get I chance to go into the branch I want all of my funds IMMEDIATELY transferred out and this account MUST BE CLOSED! Absolutely ridiculous service!