CL
Chris L
1 reviews | Active since Jun 2016
25 Nov 2019, 18:08
Disgusting service
3 weeks ago on monday 7 November i filled in the contact form on the standard bank webpage for someone to contact me urgently. On the 15 November i received a email enquiry number 7052 saying it would be a pleasure to asdidt me from Nhlamulo Mabsa i gave them info asking them to call me Its 25th November today and i am still waiting for somebody to call me as promised on the webpage on 7th Nov. How long does a person have to wait
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
27 Nov 2019, 08:06Dear Chris Lines
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Standard Bank's reply27 Nov 2019, 08:06
Official
Dear Chris Lines
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre******
CL
Chris L's updateReviewer Update
27 Nov 2019, 08:11Am still waiting for a call
CL
Chris L's update27 Nov 2019, 08:11
Reviewer Update
Am still waiting for a call
Standard Bank's replyOfficial
03 Dec 2019, 08:52Dear Chris Lines
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply03 Dec 2019, 08:52
Official
Dear Chris Lines
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
***