1 reviews | Active since Feb 2015
Disgusting Service and the reason I will be Switching
<p>I have been with Standard bank since I was a child, I started out with a *** and chicken bank card and I was keen to stick with them. Saturday I went into the Canal Walk branch and both my sister and I were there to upgrade our accounts. My sistere has filled in all the paperwork and provided all the correct details and paperwork twice on previous occasions and its been a year and they still havent activated or upgraded her account. So that was something we wanted to get sorted out. I was there to move from a sstudent acheiver account to a current account. HowEVER!!!! They wouldnt accept my Foshini account as proof of address, and I do not earn enough to move from a student acheiver account. I am no longer a student and I am being charged to much in bank charges, but sorry until I can find a job that pays more than 8000 a month, I am staying a student. I am not sure how stupid you are, but the last time I checked 8000 a month is not always the starting salary for people my age with my experience. Another thing, I have only been imployed with this company for 2 months, so only have two months salary slips, This would not do... At my previous company I was working there for over a year, and when I tried to upgrade my account, A year wasnt long enough there either. So I give up. Both my sister and I went to FNB and were shocked at the pleasurable expeirience we had. They only required one months salary slips and to my utter shock they also accepted my Foschini account. I will be closing my Standard bank account as soon as I have transfered all of my things accross... I know I am one small customer to you, however I have been with you since I was a child and you have lost me and anybody else I can convince to switch. Its time Standard banck Shapes up o shi[s out. ABSOLUTELY DISGUSTED!!!!!</p>
Good day Jessica
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Good day Jessica
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********
Dear Jessica
Thank you once again for your posting.
I refer to my email correspondence sent to you and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Jessica
Thank you once again for your posting.
I refer to my email correspondence sent to you and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
