FT
FATIMAH T

1 reviews | Active since Mar 2009

17 Jun 2023, 10:23

Disgusting service

Been sitting in the bank for 1hr 20 mins and still there are 3 people ahead of me ... all I want is a rewards card ... why does it take so long just to collect a card ... there is one person at the desk ..help please !!!

0
Replies (2)
Standard Bank
Standard Bank's reply17 Jun 2023, 10:26
Official
Dear Fatima

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply19 Jun 2023, 13:40
Official
Dear Fatimah 

We would like to thank you for giving us the opportunity to resolve your matter. 

We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

If you need any further assistance, please don’t hesitate to reach out to us. 

Kindest regards
Standard Bank Hello Peter Team 
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