pP
padayacheevalancia P
1 reviews | Active since Jun 2016
16 Nov 2021, 15:07
Disgusting service
Post a review on the 11th an agent by the name of Clint Petersen emailed for additional details, I'm contacting them ever since via emails and calls and no one is willing to refund me back my money i asked for a managers email address and was given an incorrect address that came back undelivered . 3 weeks and still haven't gotten my refund after begging that i have other commitments to see to. Rouges i now have to go the ombudsman's route
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
16 Nov 2021, 15:57Dear Valancia M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's reply16 Nov 2021, 15:57
Official
Dear Valancia M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
17 Nov 2021, 15:03Dear Valancia M
Thank you once again for posting your comments.
We refer to your previous review and can confirm that this matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your previous review and can confirm that this matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply17 Nov 2021, 15:03
Official
Dear Valancia M
Thank you once again for posting your comments.
We refer to your previous review and can confirm that this matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
We refer to your previous review and can confirm that this matter is being attended to.
Kind regards
Complaint Resolution Centre
***
***