MN
Mandisa N
1 reviews | Active since Mar 2023
07 Dec 2023, 12:18
Disgusting service
I received funds for a death benefit from AF and standard bank blocked my account as they wanted to verify if it was not *****. From the 30th until today the 7th I'm unable to use my account as it's blocked no one wants to assist because it can only be the Transactional ***** team who can unblock it. I am broke and need to do things since it's December and have to pay up my children's school fees however, I am unable toðŸ˜ðŸ˜ðŸ˜ðŸ˜¡
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Dec 2023, 12:31Good day Mandisa
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regard
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regard
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Dec 2023, 12:31
Official
Good day Mandisa
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regard
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regard
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
08 Dec 2023, 14:41Good day Mandisa
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Dec 2023, 14:41
Official
Good day Mandisa
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for taking our call and allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***