1 reviews | Active since Aug 2016

06 Dec 2016, 09:43

Disgusting Service

<p>I am an FNB clients and my account had been impersonated on standard bank side. my account had been put on hold since 10 november 2016. my bills have not been paid and now i have notice off eviction. No one at standrad bank is willing to assist i keep getting told that there is an investigator that is working on it. Standard had not even given me a call from the time there is an issue i have to be the one calling all the time. all i want is access to my money that belongs to me. now that i have eviction and no where to go is standard bank going to assist me with a place to live and my basic needs? i have made numerous calls and sent numerous emails. their service is disgusting. i had to even take off time to go to the department of home affairs to get documents to submit to standard bank. this had been such an Inconvenience and costed me alot to keep running to the bank and calling and go to get documents yet nothing has happened and standard bank is have a great impact on my life. i am lossing everything because i can not access my account.</p> <p> </p> <p>Sarika</p> <p> ********** 366 </p>

0
Replies (1)
Standard Bank
Standard Bank's reply06 Dec 2016, 15:39
Official

Good day Sarika Panday

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

***

*** (fax)

***