NZ
Noluthando Z

1 reviews | Active since Aug 2020

03 Mar 2025, 10:42

Disgusting Service

Dear Standard Bank

I would like to ask ,why are you going out of your way to make your clients life difficult. Why was my account closed without me being informed. After using the account for 2 years ,you decide to close it. I want anyone reading this to come advise me ,my business went on a loss this weekend due to an account being closed, I just started operating as a business ,then standard bank closes my account without notification. Because someone felt they have too. I asked nicely Seipati business banking on Saturday please tell my banker to call me its now past 10am ,clearly we not being taken seriously. The last time I spoke to my banker( Minah Itumeleng Mmolaeng) was 2023. No care in the world. How do we get assistance ,if this is a norm for a company.

0
Replies (2)
Standard Bank
Standard Bank's reply03 Mar 2025, 11:46
Official
Dear Noluthando Z, 

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply03 Mar 2025, 16:24
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.