Disgusting service!

<p>1. Visited Standard Bank to open a Money market call account-was informed that I could transfer money out and it would be avaliable immediatley! Come to use the account, and it was not the case!</p> <p> </p> <p>2. Call the Standard bank call centre, hold endlessly for someone to answer the phone. Try and get this problem sorted. Informed by the consultant that the account I was sold, the funds will only be avaliable 7 days later. Put on hold again while he tries to call the branch, unsucessful. Wait on hold while 'he sends an email'! </p> <p> </p> <p>3. Call the call centre again, wait on hold for 15minutes in order to try get transferred to the branch! And then wait a further 15 minutes for the branch to answer! What bulls!@t that you cannot call a branch directly! Waste our hard earned money on calls to standard bank because you cannot be efficient is ridiculous!</p> <p> </p> <p>4. Eventually get through, ask to speak to the branch manager. Informed he is not even there! </p> <p> </p> <p>5. After all that trouble they clear my funds immediately however I am still waiting on clarity on this account as I am furious with the service I have received! Should I not receive clarity, I will be moving my account! I am horrified at the amount of time I had to wait to even get through to a call centre consultant! If this is the service I am paying for I resent every cent!</p> <p> </p>