Disgusting service

Standards banks legal department has no empathy or compassion. I spoke to Rusnia from standard bank legal department and asked if I could set up a payment plan so that I can get my car back as I need the vehicle to work and financially sustain myself and my family. And now my family is suffering as we do not have any income without the vehicle. I will never recommend standard bank to my friends and family because of this, and you people do not care and have no compassion or empathy, because you just said there was nothing you can do. I have never had such a disappointing experience with any other bank before, other banks are understanding, and not as heartless as standard bank. Pathetic bank.