SM
Sphesihle M

1 reviews | Active since Nov 2018

21 Oct 2019, 13:47

Disgusting Service

Terrible service from Standard Bank Bridge City Branch, had to wait for more than 2 hours just to transfer money from my savings account to my other account. I definitely would advise patrons to rethink visiting standard bank and its terrible service. It is appalling really. Who has the patience to stand in a queue for a whole 2 hours just to get this minor thing done.

0
Replies (3)
Standard Bank
Standard Bank's reply21 Oct 2019, 15:05
Official
Dear Sphesihle Mkhwa****

Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards Complaint Resolution Centre******
SM
Sphesihle M's update21 Oct 2019, 15:31
Reviewer Update
???????? oh please
Standard Bank
Standard Bank's reply23 Oct 2019, 11:17
Official
Dear Sphesihle Mkhwa****

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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