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Mafora M

1 reviews | Active since Feb 2020

11 Feb 2020, 14:27

Disgusting service

I am so disgusted by the service at Standard Wonderpark. I have been on the queue for over an hour, serviced but one cashier at enquiries. This bank is so pathetic, and people are complaining at most branches!

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Replies (2)
Standard Bank
Standard Bank's reply12 Feb 2020, 04:57
Official
 
 
Hello Mafora
 
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support  
 
Kind regards 
 
Tshilidzi Mulaudzi
Complaint Resolution Centre
********** 
********** (fax)
*********** 
Standard Bank
Standard Bank's reply24 Feb 2020, 09:05
Official
Dear Mafora Matlala

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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