NG
Noleen G

1 reviews | Active since Feb 2014

29 Feb 2016, 07:44

Disgusting service

I phoned in today to request my statements to be emailed.The consultant had such an attitude and told me I didn't pass the security test.Never since I have joined had I not passed the security test.Bearing in mind what your bank charges are this is ridiculous.Not impressed.Thank you for ruining my day.

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Replies (1)
Standard Bank
Standard Bank's reply29 Feb 2016, 15:02
Official
Hello nolgolombick,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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