TM
Tintswalo M
1 reviews | Active since May 2022
17 Mar 2023, 09:23
Disgusting service
Their service is slow, I went there just to verify if I have an account and the lady at the front desk Gertrude was so rude, maybe because we in a township and we are black people. I stood outside in the line for over 45 minutes then when we were attended there was 1 teller, I ask her since there are 3 cubicles how many teller do they actually have, she looks am me in a nasty way and ask me how many teller I know they have, mos I don't work there how am I supposed to know then she tells the lady before me who was also complaining that she can close her accounts she doesn't care.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
17 Mar 2023, 09:30Dear Tintswalo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Mar 2023, 09:30
Official
Dear Tintswalo
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
20 Mar 2023, 15:56Dear Tintswalo
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Mar 2023, 15:56
Official
Dear Tintswalo
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***