Disgusting service

I am writing this review on behalf of Christ The Redeemer Anglican Church in Daveyton.

Today, 29 Dec 2022 one of our members went to Standard Bank K90 in Boksburg to collect a debit card for the parish. This is after we received a call last week from Tumelo Malomane advising us to write a letter and take it to any standard bank branch.

Our member was treated with disgust by Lizeka Gulubele. To say that she was given a bad service would be an under statement. Mrs or Miss Gulubele even fought or argued with Mr Malomane on the phone in front of the client, which in this case was our member. It took 3 hours for Ms Gulubele to finally assist.

We would like to ask the bank to deal with Ms Lizeka Gulubele in order to avoid this happening further. Not everyone will just write a review on Hello Peter, some will take this kind of treatment and behaviour even further as our member was supposed to be at work but wasted 3 hours just because an employee at the bank did not want to do her work.

We don't know whether she always treat customers like this or she is going through things. But whatever the reason this is very wrong.

Maybe the bank need to consider placing her at the back office where she will not deal with customers.

This service does not even deserve a rating. Rating should be 00000