Disgusting service

I am disgusted by the service we received from Standard Bank Alberton branch. The lady Winnie Dube, a business consultant actually **** to my partner by stating that she has unlocked our business account. This was supposed to have been done 48 hours ago and upon following up today we found that it was not done and she even has the decency to lie! We can't do anything on the account and there's people's salaries that should have been paid!!!