CC
Clive C
1 reviews | Active since Dec 2013
31 Jan 2019, 09:04
Disgusting service
My disgust just gets worse! 9 days and I still don’t have the documents for my car.
I have spoken to 2 branch managers, both of whom promised to call me back. Neither one has.
I was promised that my document would be ready for collection today.
Still no document. No way to complain to standard bank themselves.
What a pitiful excuse for a company
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Replies (1)0
Replies (1)
Standard Bank's replyOfficial
31 Jan 2019, 13:01Dear Clive
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply31 Jan 2019, 13:01
Official
Dear Clive
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***