Disgusting service

It’s been 6 weeks since we app**** for this 2nd Bond. Emailing & calling every day without resolution. We are receiving the WORST service ever. From agents/ departments not doing their jobs to ********** people calling on behalf of Standard Bank. I would still like to know how these ********** agents got all of our personal information from. I will GLADLY announce the terrible service we are getting on every social media platform possible, and I will advise no one to take up any form of business with Standard Bank. WILL SOMEONE PLEASE RESOLVE THIS APPLICATION>??????