MM
Mphothu M
1 reviews | Active since Jul 2019
21 Apr 2022, 12:35
Disgusting Service
Disgusting service We have been waiting for about an 1 hour 30min to be helped , service consultants sit for hours with clients a simple transfer we have to wait for hours in the bank , everyone is going out for lunch while 20 customers are waiting that is really absurd
Greenstone needs to pull up it’s socks , their service is poor
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
22 Apr 2022, 09:07Good day Mphothu
This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply22 Apr 2022, 09:07
Official
Good day Mphothu
This is not the level of service we strive for. We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. We would like to get you sorted as soon as possible. Our team will be in touch.
Kind regards
Standard Bank Help Centre
***