MR
Michael R

1 reviews | Active since Apr 2015

22 Apr 2015, 12:15

DISGUSTING SERVICE

Standard Bank blocked/Froze my account some where around 16th of April 2015, upon phoning the contact centre was told exactly what i told them that my account has been blocked/suspended. almost an hour on the line, after the line dropped due to being transferred gods knows where.<br> <br> I was told they could not help at all. I was embarrassed twice at petrol garages due no t being able to pay.<br> <br> I went to the branch as requested and they lifted the block and told me they have know idea why this happened.<br> Three days later i find myself in the same situation, account blocked again and debit orders bounces, credit rating decreased and will now take 6 months to come right.<br> <br> Once again as of 22 April i have gone into a branch and they lifted the block.<br> <br> I still have no use of on-line banking as this was affected too.<br> <br> They have not given me a resolution to fixing my problem or my credit rating, ONLY a \we will try".<br> <br> Its too late now"

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