PM
Patrick M
1 reviews | Active since Oct 2009
15 Dec 2021, 14:01
Disgusting “service”
Waited 10 days for a reply to an email, in the reply advised to phone “customer service” - so far been on hold for 50 minutes… and still waiting! The high call volume message is now about 5 years old and now there’s the 2 year old Covid excuse. Pathetic!
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Replies (1)0
Replies (1)
Standard Bank's replyOfficial
15 Dec 2021, 14:05Dear Patrick M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply15 Dec 2021, 14:05
Official
Dear Patrick M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***