KM
Kevin M
1 reviews | Active since Jun 2015
08 Dec 2020, 08:39
Disgusting service
Your service is pathetic. I had an incident where my credit card was cloned. This happened in October 2020. To date I haven’t even received a call back. You people are a bunch of rogues. Your people in your branches clone clients cards and ***** division send an sms and no feedback thereafter. I have tried calling your ***** division and was put on hold for over 30 minutes.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
08 Dec 2020, 10:12Hello Kevin
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply08 Dec 2020, 10:12
Official
Hello Kevin
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter has been escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
21 Dec 2020, 13:56Dear Kevin
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply21 Dec 2020, 13:56
Official
Dear Kevin
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
***
***