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nazeera G
1 reviews | Active since Dec 2011
21 Nov 2022, 15:31
Disgusting Service
I am waiting over 6 weeks with no response with regards to a ***** case on my credit card. My debit order will be going off at the end of the month and if the charges are not reversed, I am unsure of how much I will be expected to pay. It is unfair and inconvenient to make me wait this long for well deserved answer.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
21 Nov 2022, 15:35Hi Nazeera
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply21 Nov 2022, 15:35
Official
Hi Nazeera
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
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nazeera G's updateReviewer Update
23 Nov 2022, 13:14I was promised a callback at 1pm this afternoon, but nobody has called me back.
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nazeera G's update23 Nov 2022, 13:14
Reviewer Update
I was promised a callback at 1pm this afternoon, but nobody has called me back.
Standard Bank's replyOfficial
23 Nov 2022, 13:59Dear Nazeera
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team has sent you an email please acknowledge and respond accordingly.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team has sent you an email please acknowledge and respond accordingly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply23 Nov 2022, 13:59
Official
Dear Nazeera
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team has sent you an email please acknowledge and respond accordingly.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team has sent you an email please acknowledge and respond accordingly.
Kindest regards
Standard Bank Hello Peter Team
***