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Dominique Van der walt

1 reviews | Active since Oct 2017

15 Jun 2018, 07:35

DISGUSTING, POOR SERVICE!!!!!!!!!!!

I have NEVER been treated as badly as i have been treated by Standard bank the last 5 days. Empty promises. They ignore your emails. They keep transferring you to other people as they simply do not want to help you!!!!!!!!!!!!!!!!!!

There is a reason why Standard bank is FAST becoming the most hated ban****!!!!!!!!!!!!!

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Replies (3)
Standard Bank
Standard Bank's reply15 Jun 2018, 08:37
Official

Dear Dominique Van der walt

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Jun 2018, 09:44
Official

Dear Dominique Van der walt

Thank you for posting your comments.

An email was sent to you requesting further details.

Awaiting your response.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply19 Jun 2018, 11:14
Official

Dear Dominique Van der walt

Thank you once again for posting your comments.

Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.

Kind regards

Clint Petersen

Complaint Resolution Centre

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