SE
Sasha E
1 reviews | Active since Jun 2010
26 May 2023, 13:25
Disgusting non existent service
I have complained and complained and this bank seems ***********. I asked for my account to be blocked and an arrangement made. I was advised to go into the branch to be assisted. I sat and waited for an hour only to be told that they cannot assist me. I took tome off work and I am sick and tired of this. I will be taking this to the ombudsman as a consumer i have a right to put a hold on my account.
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Standard Bank's replyOfficial
26 May 2023, 13:38Dear Sasha
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply26 May 2023, 13:38
Official
Dear Sasha
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you.
Kindest regards,
Standard Bank Hello Peter Team