1 reviews | Active since Apr 2014
Disgusting negligence
<br> <br> I would like to express my uttermost disgust and lack of confidence in your service, I actually don't know how Standard bank is still in business as an FSP. I came into your branch to open a pure save account, that should have been linked to my primary account. The idiot that assisted me sent an instruction for my primary account to be deactivated can you tell me upon WHOSE instruction? The idiot does not even bother to call and tell me. And just to drive my point home about your disgusting service or the lack thereof I came into your branch a few days ago and your gave me proof of the same account showing as active. Frankly this is just a mere heads up (take it any way you want, I frankly don't give a continental ****). I am going to take this complaint all the way. I am going to make sure that the Ombudsman is informed about the level of negligence that takes place in your business and I hope that even my great great great grandkids never do business with that circus you call a bank. Now this is what you will do today. You will phone me on *** to confirm that the same idiot who deactivated my account has now reactivated it.<br> <br> Malusi Cele<br> ***<br>
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Complaint Resolution Centre
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Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
