TH
Tanya H

1 reviews | Active since Feb 2018

13 Mar 2019, 14:44

Disgusting how Standard Bank treats customers.. Shocking!!!!!

I think Standard Bank really don't care about there customers. The only thing they are concerned about is the balance on the sheet. How can you exploit your customers like this and the worse of all you that you are doing this to old people living of state pension and expect them to pay a amount on a account that is the whole state pension amount that they receive in a month. How ungratefull can you get at least they pay something on the account every month it is not that you not getting anything from them. How many people out there does not pay anything on a account. Maybe you should start focussing on those people and get them to pay as well and be gratefull towards people paying you at least even if they hardly keep head above water in a month.

It is disgusting how Standard Bank treats there customers.

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Replies (3)
Standard Bank
Standard Bank's reply13 Mar 2019, 15:07
Official
Hi Tanya

Thank you for your comment.

One of our consultants will be in contact to discuss the matter with you.

Regards,
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Mar 2019, 10:58
Official
Dear Tanya Hugo 

Thank you for posting your comments. 

An email was sent to you requesting further details. 

Awaiting your response. 

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply19 Mar 2019, 11:06
Official
Dear Tanya Hugo 

Thank you for posting your comments. 

Emails was sent to you requesting further details, to date no response received.  Should your matter still not be resolved, please revert directly to me.

Kind regards 

Clint Petersen
Complaint Resolution Centre
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