1 reviews | Active since Nov 2016
Disgusting Honoring Fee: Benefiting WHO?
I never thought it would take me such a short period of time being with a new bank to write a review. While I understand your concept of an honoring fee and the whole 2-3 days that merchants take to bank their payments and and and... yes I get it. But please justify this, because I KNOW you people are gona come back with a long list of reasons based on a checklist you have infront of you... I made a purchase on 21 September for an amount of R188.05 and at the time I had sufficient funds in my account because like any sane hardworking person, I check my AVAILABLE balance (not LATEST balance) when I need to buy anything. The transaction was only cleared on 25 September when funds were insufficient and the account went into a minus in the amount of R1.49. Check again: one RAND and forty-nine CENTS. For this amount you people charged me an honoring fee of R100???? one HUNDRED rand for R1.49 that I was under? Then please stop honoring because this is not about caring for clients but rather ****ming them into making money.
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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