AM
Ayanda M
1 reviews | Active since May 2022
20 May 2022, 13:24
DISGUSTING CUSTOMER SERVICE
Their customer service is dropping by the day. I'm still waiting for my loan to be finalized after 3 days of being approved. I had to call their call centre two days in a row to be assisted. Yet they say on their website funds are to be deposited in the account within 48hrs after finalization. They sent me a contract of agreement before even finalizing my application (digitally signed by them). Their Digital Fulfillment department is not responsive. Am moving to the competition. These guys are a mess! Totally appalling.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
24 May 2022, 10:33Good day Ayanda
Thank you for reaching out to us.
This is not the level of service we strive for.
Our team will be in touch.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching out to us.
This is not the level of service we strive for.
Our team will be in touch.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply24 May 2022, 10:33
Official
Good day Ayanda
Thank you for reaching out to us.
This is not the level of service we strive for.
Our team will be in touch.
Kind regards
Standard Bank Help Centre
***
Thank you for reaching out to us.
This is not the level of service we strive for.
Our team will be in touch.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
24 May 2022, 12:31Hello Ayanda
As per our telephonic conversation today, our team will look into this matter.
We will be in touch with further feedback.
Have a great day further.
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation today, our team will look into this matter.
We will be in touch with further feedback.
Have a great day further.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply24 May 2022, 12:31
Official
Hello Ayanda
As per our telephonic conversation today, our team will look into this matter.
We will be in touch with further feedback.
Have a great day further.
Kind regards
Standard Bank Help Centre
***
As per our telephonic conversation today, our team will look into this matter.
We will be in touch with further feedback.
Have a great day further.
Kind regards
Standard Bank Help Centre
***
