Disgusting Customer Service

opened up my business account like 5/6 month ago and i was given a debit card,i was told i will receive an sms to alert me when my cheque card has arrived which was supposed to be in 2-3 working days,after the 4th day i decided to go into the branch,they asked me alot of stupid questions -then they told me to wait for an sms for a week-i waited and waited ,then i went to branch again after 2weeks -still nothing,one teller was even rude to me on what am i doing here when oi havent received an sms,now its been over 6month without the card-this is disgusting i wont lie-for standard bank to lie to me over and over and now its been long,i took my business to them as they keep on making promises all over that they deliver in time and all,now i realy want to close the account and take my business elsewhere,i waisted money going to the branch over and over for nothing