Disgusting Customer Service

I am very appalled by the service I was given by standard bank,I can simply say appalled is an understatement i am actually disgusted by the service of Kenose Maseko from Standard in the Randburg Branch at about 11:05. Kenose disrespected my husband in my presence even when my husband was trying to tell him what the issue is, before I went to the branch , i called first to find out about the home loan and how to pay and all that.I was given a ref and account number over the phone and then when I got to the branch my husband gave Kenose money to deposit into the account and Kenose rudely refused saying they cant put money into that account and told my husband to move away from the line because there are other people coming and he is holding the line..Mind you all this was done before even listening..probing and understanding the query of my husband.I would like Kenose to be dealt with abruptly.I am infuriated as I"m writing this.