Disgusting client service

<p>Trying to sort out anything was Standard Bank has been like pulling teeth from a donkey.</p> <p> </p> <p>After l was extremely appreciative of Nkululeko sorting out a matter, the branch responsible to finalise the matter has not, to this date sorted anything out to my knowledge. I have emailed a dollow up to Nkululeko but have not seen a reply.</p> <p> </p> <p>Furthermore, to my shock, after experiencing some challenges with my cellphone, l receive a text - no letter, no email, not sure about calls due to phone challenges, but lm informed of furniture vehicles etc being attached to a judgement on my cr card.</p> <p> </p> <p> What judgement?????? What damn cr card????</p> <p> </p> <p>A while ago l settled my cr card. Thereafter my card expired which the bank didnt even bother to notify me of until l did want to use it once. With the confusing message from the cashier saying your cards expired, l quickly had to find an alternate means of payment.</p> <p> </p> <p>Thereafter l found that l no longer had access to my cr card on my internet profile. With porridge brain that l suffer with, l kept forgetting to follow up as to why.</p> <p> </p> <p>Then l get this ahocking text!!!!!!!</p> <p> </p> <p>I settled the card and have no access to it. If somehow my details are being used by someone, l would be anxious to know.</p> <p> </p> <p>In addition, l am not interested in being threatened by legal action, l would like some proper sevice from the bank.</p> <p> </p> <p>With the banks poor service my dad in his retirement has taken his accounts to another bank.</p> <p> </p> <p>I would definitely love to hear some answers to my concerns and to the solution that will be provided to me being treated this way.</p> <p> </p> <p>How do you threatened someone with legal action after they settle accounts???!!!</p> <p> </p> <p>I want this nonsense sorted now by end of week. </p>