Disgusting call centre staff
Worst disgusting poor pathetic service ever. I will not refer anyone to this bank Very unhelpful call centre staff who drops the call on you or just transfer you back to the number you called for assistance which is ***. I had a personal loan with standard bank which I paid up in August2021 Standard bank even emailed me a paid up letter ,however on ITC it shows I’m in default and still owes R7.796. All agents I have spoken to this morning was unable to explain to me why ? But drops the calls on me
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Standard Bank's replyOfficial
22 Sept 2021, 01:03 Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Standard Bank's reply22 Sept 2021, 01:03
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax) ***