1 reviews | Active since Aug 2017
Disgusting Call Center
<p>Phoned your call center about my stop order that was not processed. Having to wait +25 minutes on the phone to be answered. Once it was picked up that lady who answered was no help at all. After explaining to her the problem she asked me to hold the line for a minutes..i bet she went to do her month end shopping while I was waiting in online with my airtime. Can you please place people who are serious and who are willing to help on your customer service..and please let me kmow if she processed the stop order or not. Really disappointed with this kind of service.</p>
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for the prompt response.
Well appreciated.
Thank you for the prompt response.
Well appreciated.
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***