1 reviews | Active since Aug 2010
Disgusting behaviour
31 January 2025. It's seems like decades ago that I bought a BMW 320i, only to have it break two hours later. A private sale, but financed by Standard Bank.
They offered me no help from the start. I had the car for two hours and it broke. I could not return, as the private seller had to give his ok. Of course he wouldn't.
I even spoke with the CEO of Standard Bank VAF, but was just sent on to speak to some of his employees, who also couldn't help.
I tried to come to an agreement, maybe we could meet in the middle? I had spent R200 000 in fixing THEIR vehicle. I bought it for R140 000.
The vehicle is a write off. Engine kept breaking. I kept fixing it, hoping that it would be the last time. It never was. They towed the car, without an engine at the start of this month.
This vehicle has ruined me financially and now Standard Bank wants to put the finishing touches in.
They handed me over to Tim Du Toit, who's legal costs I now have to also pay. This after I kept in contact with them throughout. Even telling them where the vehicle was.
Disgusting behaviour, by a bank who has considerable financial and legal backing and cares absolutely NOTHING for their clients.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We have reviewed your post, kindly note that the bank is not responsible for any defects in the vehicle you have purchased.
You will have to approach the dealer if you encounter any problems with the vehicle.
You can lodge complaints against a car dealer with the Motor Industry Ombudsman:
Telephone: ***
E-mail: ***
Fax number: +27 12 ***
Postal address: Suite 156, Private Bag X025, Lynnwood ridge, 0040
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We have reviewed your post, kindly note that the bank is not responsible for any defects in the vehicle you have purchased.
You will have to approach the dealer if you encounter any problems with the vehicle.
You can lodge complaints against a car dealer with the Motor Industry Ombudsman:
Telephone: ***
E-mail: ***
Fax number: +27 12 ***
Postal address: Suite 156, Private Bag X025, Lynnwood ridge, 0040
Kindest regards,
Standard Bank Hello Peter Team
***
Kind regards
Kind regards