1 reviews | Active since May 2017

09 Jul 2021, 07:37

Disgusting behavior

Guys when is my credit card going to be closed because it’s almost a year since I’ve paid it and when I complain you send emails saying the complaint department is handling this but still my account remain active and in areas... next thing I’m going to do is go on social media and also take this to popcorn so their can expose this disgusting behavior, or is it cause I’m black that you guys are not willing to help me? Or maybe this is how you do business in general

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Replies (1)
Standard Bank
Standard Bank's reply09 Jul 2021, 23:34
Official
 Hello
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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