LD
Latiso D

1 reviews | Active since Nov 2022

29 Jan 2025, 12:00

Disgusting

Never came across such a disgusting Financial Service Provider If it’s not the app, it’s not being able to make in-app purchases. Not being able to access your funds and being told it’s a known issue and they still charge you failed payment fees. You try to call their customer service team and get lushed from pillar to post. Expect to get locked out of your account and not have anyone to assist you

0
Replies (3)
Standard Bank
Standard Bank's reply29 Jan 2025, 12:14
Official
Good day Latiso, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
LD
Latiso D's update29 Jan 2025, 12:23
Reviewer Update
Committed indeed LOL
Standard Bank
Standard Bank's reply29 Jan 2025, 12:28
Official
Good day Latiso,

The matter is being treated as a priority and our team is ensuring that it is resolved timeously . 

We will revert with feedback as soon as possible . 

We appreciate your patience. 

Kindest regards 
Standard Bank Hello Peter Team 
***