1 reviews | Active since Apr 2014
Disgusting attitude
I was at the Standard Bank Cresta mall on the 25/05/2015 to add a beneficiary to my cellphone banking. I was poorly assisted by Nelisa Piliso, who gave off an attitude that customers are there to bother her.I notices how cold she was towards the customer's she has assisted before me, so I already expected the same treatment. And she did not disappointment. I gave the details I needed to add for the beneficiary and she rudely asked what's the name of the company, and after I advised that it was there on the paper, she asked \where there". After loading the details I asked her whether she double checked the details and her reply : That's your job dear. I told her that it's not very professional to call customer's dear and she responded with an attitude "
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
