Disgusting and unprofessional

I strongly suggest that you find new attorneys to contact clients. Got a call from a lady from Newton's Attorney, she was so damn rude, after I told her I heard what she said and I did not need her to repeat herself. I told her I am currently under debt mediation and someone would contact her shortly, then she said I HAVE to listen to her, and her tone was not appreciated at all, so I said, no I do not. And I put the phone down, with that, she has now put my account forward as not making a payment arrangement and has been handed over for summons. Because she was rude! That is disgusting, unnecessary and unprofessional! I truly hope you get this sorted, I am under debt mediation, because you guys don't want to help me and the minute I am able, will be moving my account to a bank that will!