KM
Kerry M
1 reviews | Active since Jan 2012
23 Sept 2019, 15:37
Disgusting and rude
Absolutely rude and disgusting. Went to Standard bank and asked urgently for a certification. Lindi refused as we did not bank with Standard Bank and FNB my banks manager was not there. A lady who would not give me her name was so ride and the manager and a staff member were having a fat conversation while customers were waiting. She could have just helped.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
23 Sept 2019, 15:56Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
Standard Bank's reply23 Sept 2019, 15:56
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
14 Oct 2019, 08:44Dear Kerry
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter will be addressed from my side.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter will be addressed from my side.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply14 Oct 2019, 08:44
Official
Dear Kerry
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter will be addressed from my side.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter will be addressed from my side.
Kind regards
Clint Petersen
Complaint Resolution Centre
***