LJ
Lungile J
1 reviews | Active since Sept 2020
18 Sept 2020, 11:20
Disgusting and pathetic service
I wrote a review 15th September about their pathetic service. Nobody has bothered to call me from their vehicle finance department. They were quick to list me on ITC for non payment I had no idea about and forwarded my account to their attorney's who also has no answers for me.
All they good at is shifting the blame to other departments. If collections department has no answers for me then who did settlement amount on my car and who forwarded my account to attorneys after settlement amount was paid per quotation.
Maybe it's time I also contact my attorneys to fix this mess. You are disgusting will never refer anyone I love to take finance from you.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
18 Sept 2020, 15:08Hello Lungile
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply18 Sept 2020, 15:08
Official
Hello Lungile
Thank you for posting your comments.
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
05 Oct 2020, 13:01Good day Lungile,
Thank you for posting your comments.
Thank you for posting your comments.
An email was sent to you requesting further details.
Should your matter still not be resolved, please revert directly to me on the email sent to you.
Kind regards
Complaint Resolution Centre
Should your matter still not be resolved, please revert directly to me on the email sent to you.
Kind regards
Complaint Resolution Centre
Standard Bank's reply05 Oct 2020, 13:01
Official
Good day Lungile,
Thank you for posting your comments.
Thank you for posting your comments.
An email was sent to you requesting further details.
Should your matter still not be resolved, please revert directly to me on the email sent to you.
Kind regards
Complaint Resolution Centre
Should your matter still not be resolved, please revert directly to me on the email sent to you.
Kind regards
Complaint Resolution Centre
