Disgusting and *********** service

<p>I bought airtime through standard bank cellphone banking yesterday. The transaction went through the my cheque account, however the air time never came through. I queried this matter this morning with vodacom. Vodacom informed me that the airtime transaction did not reflect on their side. So I called standard bank In this regard. Standard bank informed me that I can't get my money back, nor get my airtime until 18 August. So for 10 days, I can't buy airtime or receive airtime even if standard bank took my money??? Are they joking? This is absolutely pathetic and I want my money or airtime back. This is rediculous </p>