disgusting

<p>An employee that has very broken english had a ****** approach him at a machine this am and take the card as well as the PIN number .</p> <p>In tears , we called the bank and issued the ID number and his account number . The account was stopped .</p> <p>I asked the consultant if he could please just advise me if they managed to draw his wages out . He said he was unable to assist me as he needed to do a security check with my employee.</p> <p> </p> <p>I again advised him that my staff member was illiterate with very poor english and that i would assist him. I handed the phone so that he could speak to the consultant . I then assisted my employee by reading him the numbers to the consultant . The consultant then advised me that he had failed the test as i had assisted him.</p> <p>Therefore i could not assist my employee as to whether all his wages had been withdrawn.</p> <p>I find this abo****elly disgusting that STANDARD BANK can not assist illiterate clients with the assistance of their employees pre</p> <p> </p> <p>I shall very seriously consider changing ALL my staff members bank accounts with immeditae effect on Monday to a bank like CAPITEC that understands the needs of their illiterate clients. </p> <p> </p> <p>Standard bank make a lot of profit out of the people that have pay as you go accounts , STANDARD BANK IS DISGUSTING . </p>