Disgusted!!!****e they *****ing my money?

Has anybody tried depositing money at a standard bank atm? Please don't try it....u will regret it. On monday 25th of May I got some money. Wanted to help my niece in Bloemfontein because times are tough. People are battling. Went to a standard bank atm to deposit r2000 to help her. I did the deposit that way because she has a standard bank account. And she would get it straight away. Ha ha ha. Got to the part that says insert ur money. Put my money in. Wam bam thank u mam. The machine printed out a slip saying money jam go to ur nearest branch. So i went to southdale branch stood outside for over an hour to just get into the bank. When i got inside i waited another hour to be served. MARCIA helped me told me it would take just about 2 days for the issue to be resolved. Gave me a ref no. So today i phone the branch and MARCIA has disappeared. Spoke to Thembi. And Thembi knew her story. I had to spend 10 min on the phone verifying who i am. She gave me no info whatsoever about my query. So professional my atm ran out. I still dont know anything about my r2000. Im worried that it will also disappear like Marcia. And in the meantime my niece is still suffering in bloem. And Im being treated like its my fault the atm was faulty and got stuck. Im really disgusted with Standard Bank service. Will never ever bank with them and will definitely never deposit money at their Atms.