Disgusted with your service

I made the huge mistake of paying an incorrect beneficiary. 3 weeks of struggle i am nowhere. As a business we have a supposed banker...yes for all she is worth. Never responds to anything. I may as well go and stand in a branch. I have still not got my money back despite being told the account i paid has been closed. But when it comes to taking bank charges and charging for our card machine....standard bank is very quick. I will be closing all my accounts and taking my business elsewhere. Jaqueline Aldum....i am sure i am not the first or last customer you are responsible for losing the business for Standard Bank. As for the 6 people who have handled the funds recall....i have no words