1 reviews | Active since Aug 2017
#####DISGUSTED WITH THE MOST HORRIBLE SERVICE I HAVE EVER HAD#####
So I put in a query at Standard Bank last month after calling and fighting for 2 weeks. Then eventally it was assigned on the 22 July 2022 @Smilo Ncube, she passed the buck onto @Hlapane Serame who did absolutely nothing. I sent another email to these guys with no response. Then @Daphney Mothapo was cc'd a so called manager who blatantly ignored everything. I told all these guys today if this query is not sorted out I am going to report them to senior management, they could not be bothered. I am disgusted with their level of service and no care attitude. This is not the first time I am dealing with standard bank and getting absolutely horrible service. I am going to cancel everything I have with them and going to inform family members to do likewise. Please get your cancellation / retentions department to call me *** to cancel everything.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers in order for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Regards
Standard Bank Hello Peter Team
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