Disgusted with STANDARD BANK home loans

<p>I app**** for a further home loan of R100 000 and was finally approved on the 31 March 2017. On this same day Standard Bank notified me that my bond attorneys, NONGONGO NUKU INC, will receive instruction to proceed. As to date, they have still to receive this instruction. A month later and my bond attorneys cannot get any instruction from the bank. I called everyday to find out what the delay is, only to be told that my attorney must escalate it and not I. The attorneys are sitting with the title deed but cannot get anyone at the bank to send instruction. SOMEONE is not doing their job properly. In the interim I am getting the run around from Standard Bank. This is the most inefficient service I have ever received. The amount of money I wasted on phone calls and petrol to get to the bank is unacceptable. I needed this loan to fix damp and leakage on the house (since standard bank insurance refused to cover it, now i must make loans to sort it out) before winter, but since I didn't even sign the docs yet, looks like the money will only be paid out in the heart of winter when all this cannot be done. Thank you, Standard bank, for making sure that my house will be flooded this winter which will more than likely cause my kids, ages 2 and 7 to get pneumonia. Well done to you for giving the worst service ever. I will never recommend this bank to anyone. I am seriously DISGUSTED!</p>