GM
Gerhard M
1 reviews | Active since Jan 2021
19 Jan 2021, 13:40
Disgusted with Standard Bank
Electronic system used to apply for a student loan makes the whole process of aplying for a student loan verry difficult, it was much easier when an actual person helped you inside the bank. Furthermore the manager of the secunda branch is utterly incompitent and could not assist me in any way regarding my application
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Standard Bank's replyOfficial
19 Jan 2021, 16:33Dear Gerhard Myburgh
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply19 Jan 2021, 16:33
Official
Dear Gerhard Myburgh
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be looked into.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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