BT
Bea-matthy Thompson
1 reviews | Active since Dec 2022
02 Dec 2022, 16:15
Disgusted with Standard bank customer service
I am disgusted by Standard banks service 3 weeks ago I change my number and email at the bank I've been in 4 times inside the bank and phoned standard bank numerous times to activate cellphone banking and internet banking nobody helps me and then today I went into the bank again and finally someone was able to help me but I had to get back to work so the lady said the bank closing at 3:30 but she will let me in just before 4 to help me she will arrange with manager When I got their at 3:45 Northmead square Standard Bank Benoni, they said theres no appointment I am so disappointed and disgusted with this service and they definitely will loose me as a customer
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
02 Dec 2022, 16:27Good day Bea-Matthy
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply02 Dec 2022, 16:27
Official
Good day Bea-Matthy
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
07 Dec 2022, 12:00Good day Bea- Matthy
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply07 Dec 2022, 12:00
Official
Good day Bea- Matthy
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
