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Aneliswa T
1 reviews | Active since Aug 2021
16 Sept 2021, 20:00
Disgusted with standard bank
I've now had enough of standard bank and their lies. It's a month my account was blocked and still am not getting any help. I call and email everyday. I've been to the branch and was told it's only online people that can help and I've to call or email them.
I've exhausted the little funds I've because at times am on the phone for almost 2hrs but still I don't get any help. They don't call me back or respond to my emails. How can you block an account because if a lian I did with them.
They asked that I send my payslip and still nothing. What kind of service is standard bank giving us.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
17 Sept 2021, 00:55Hi Aneliswa Tshiza
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply17 Sept 2021, 00:55
Official
Hi Aneliswa Tshiza
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
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Aneliswa T's updateReviewer Update
17 Sept 2021, 01:01For a month now everyday I get this same message that it's addressed as a matter of agency and still there is no agency put in place on it. Don't you people get tired of seeing my emails and getting my calls. I used to call with my own airtime and now don't have money to be buying almost R400 of airtime everyday to call. But still am not being helped. You blocked my account on your own terms without calling me and now you failing to open it. What kind of nonsense is this?
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Aneliswa T's update17 Sept 2021, 01:01
Reviewer Update
For a month now everyday I get this same message that it's addressed as a matter of agency and still there is no agency put in place on it. Don't you people get tired of seeing my emails and getting my calls. I used to call with my own airtime and now don't have money to be buying almost R400 of airtime everyday to call. But still am not being helped. You blocked my account on your own terms without calling me and now you failing to open it. What kind of nonsense is this?
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Aneliswa T's updateReviewer Update
19 Sept 2021, 04:08Today marks 1month and still no help from standard bank. Still same lies, same promises. But nothing materialize. Sent all necessary documents they beet. Am forever responded with an automated message
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Aneliswa T's update19 Sept 2021, 04:08
Reviewer Update
Today marks 1month and still no help from standard bank. Still same lies, same promises. But nothing materialize. Sent all necessary documents they beet. Am forever responded with an automated message